PeakPTT Terms Of Service

Last Updated: 12/01/2025

PeakPTT Terms of Service – Plain English Summary

This is a simplified explanation of the Terms of Service. It is not a legal document. For full details, please refer to the complete Terms & Conditions of Use below.

1. What You’re Getting

When you use PeakPTT, you get access to:

  • Push-to-talk communication services
  • GPS tracking (where included in your plan)
  • Our web portal and/or apps
  • Cellular network connectivity provided by PeakPTT
  • Support, maintenance, and updates

You need your own compatible devices, computer, and Internet connection to use the service when applicable.

2. Your Account

  • You must provide accurate and current information.
  • Keep your username and password secure and confidential.
  • You are responsible for all activity that happens under your account.

3. How You Can Use PeakPTT

You can use PeakPTT for business or personal needs, but you may not:

  • Use the service for illegal or harmful activities.
  • Reverse-engineer, modify, or tamper with the software or systems.
  • Share your login with unauthorized users.
  • Resell or repackage the service without written permission.
  • Misuse SIM cards, including using them in unauthorized devices, tethering, running hotspots, roaming without permission, or otherwise abusing data usage.

4. Your Data

  • You remain the owner of your data.
  • We use your data only as needed to provide and improve the service.
  • GPS and tracking data are retained for 60 days and then deleted, unless required for legal or operational reasons.

We respect your privacy and follow California privacy laws (CCPA).

5. Emergency Services

PeakPTT is NOT an emergency service. Even if your device has an SOS or emergency button, it does not connect you directly to 911 or public safety dispatch. You must not rely on PeakPTT for emergency response.

6. Network & Service Availability

PeakPTT uses wireless carriers, the Internet, and other third-party systems. This means:

  • Service may occasionally be down or interrupted.
  • Coverage is not guaranteed everywhere.
  • Outages may occur that are outside our control.
  • We do our best, but we cannot promise uninterrupted service.

7. Payments & Billing

  • Service is usually billed on a month-to-month basis, unless otherwise agreed.
  • To cancel, you must provide notice by the 25th of the current month for end-of-month cancellation.
  • Credit card disputes may result in a $50 chargeback fee and suspension of service until resolved.

8. SIM Misuse

Using SIM cards outside authorized PeakPTT devices or tampering with them may result in:

  • A $100 fee per compromised SIM, plus
  • $10 per MB of unauthorized data usage

9. Warranties & Liability

  • The service is provided on an “as is” and “as available” basis.
  • We are not responsible for indirect losses such as lost profits, data, or downtime.
  • Our total liability is generally limited to the fees you paid in the prior month.
  • You agree to use the system responsibly.

10. Termination

We may suspend or terminate service if:

  • You don’t pay.
  • You misuse SIMs or violate network rules.
  • You violate the Terms.
  • You behave fraudulently or abusively.

You may cancel with proper notice as described above.

11. Dispute Resolution

By using PeakPTT, you agree that:

  • Most disputes are handled through binding arbitration (instead of court).
  • You cannot participate in class-action lawsuits, to the extent permitted by law.
  • You may still be able to use small-claims court for qualifying disputes.

12. Changes to the Terms

We may update the Terms from time to time. If you continue using the service after 30 days, it means you accept the changes.

13. Questions

If you have any questions about these Terms, contact us at info@PeakPTT.com.

PeakPTT Terms & Conditions of Use

LiveViewGPS, Inc. dba PeakPTT (“PeakPTT”)
Last Updated: 11/25/2025

This PeakPTT Terms and Conditions of Use (this “Agreement”) sets forth the terms and conditions under which LiveViewGPS, Inc. dba PeakPTT, a California corporation (“PeakPTT”), will make the PeakPTT Service available on a hosted basis to you, the customer (“Customer”).

BY USING THE SERVICE, CUSTOMER AGREES TO BE BOUND BY ALL TERMS AND CONDITIONS OF THIS AGREEMENT.

1. PeakPTT Service

During the term of this Agreement, PeakPTT will provide Customer with access to and use of the PeakPTT Service, which consists of:

  • A hosted web-enabled application.
  • Data access, storage, mapping, and reporting.
  • Wireless network connectivity.
  • Push-to-talk (PTT) communication services.
  • Related software, features, and functionality.

Customer is solely responsible for obtaining and maintaining communication equipment necessary to use the Service, and for all related charges (e.g., ISP, telecom).

Upon acceptance of this Agreement, Customer will receive login credentials for use during the term.

2. License

PeakPTT grants Customer a personal, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the PeakPTT Service solely in accordance with this Agreement and the associated documentation.

This License allows Customer and Customer’s authorized users (“Users”) to remotely access and use the PeakPTT website(s) located at www.PeakPTT.com (“PeakPTT Site”) solely for Customer’s internal use.

3. Restrictions

Customer shall not, and shall not allow any User or third party to:

  • Reverse engineer, decompile, or otherwise attempt to derive source code from the Service or PeakPTT Site.
  • Copy, modify, reproduce, translate, or create derivative works except as expressly permitted.
  • Sell, lease, distribute, assign, sublicense, or commercially exploit the Service.
  • Use the Service to provide services to third parties (e.g., time-sharing, service bureau).
  • Remove any proprietary markings from PeakPTT materials.
  • Disclose or grant access to login credentials (“User Access Codes”) to unauthorized persons.
  • Use the Service for any unlawful, unsafe, fraudulent, abusive, or malicious purpose.
  • Interfere with the Service, PeakPTT systems, or any third-party carrier networks.

Customer is solely responsible for complying with all local, state, and federal laws regarding possession or use of PeakPTT equipment and services.

4. User Account, Password & Security

Customer must provide complete and accurate registration information. Customer is solely responsible for safeguarding all credentials and all activities occurring under its account.

PeakPTT is not liable for unauthorized use of Customer’s account.

5. Access to the PeakPTT Service

Access is provided through the PeakPTT Site using supported web browsers and Customer’s own equipment. Customer is responsible for any use of its User Access Codes, whether authorized or unauthorized.

6. Ownership of Intellectual Property

PeakPTT retains all right, title, and interest in and to:

  • PeakPTT software;
  • PeakPTT Site;
  • Documentation;
  • All related intellectual property and proprietary rights.

No rights are transferred other than the limited license expressly granted herein.

7. Ownership of Customer Data

Customer retains ownership of all Customer Data. PeakPTT may use Customer Data solely as necessary to provide the Service.

8. Member Privacy (Updated for CCPA Compliance)

PeakPTT respects Customer privacy and will not rent, sell, or share Customer information for marketing purposes.

PeakPTT may disclose information only as necessary to:

  • Comply with legal process;
  • Protect PeakPTT rights, systems, or customers;
  • Enforce this Agreement;
  • Address copyright or intellectual property claims;
  • Prevent imminent harm or fraud;
  • Respond to lawful requests from law enforcement.

PeakPTT may access Customer accounts to resolve service or technical issues.

CCPA Notice (California Residents)

Under the California Consumer Privacy Act (CCPA), Customer may request:

  • Disclosure of personal information collected;
  • Deletion of personal information (subject to legal exceptions);
  • Information regarding data sharing practices.

PeakPTT does not sell personal data.

Data Retention

GPS tracking and related operational data are generally retained for 60 days, after which the data is automatically purged unless required for legal, security, or operational reasons.

9. Customer Security Responsibilities

Customer must implement appropriate security procedures to prevent unauthorized access and must promptly notify PeakPTT of any suspected breach.

PeakPTT may audit Customer’s use of the Service to verify compliance.

10. Customer Data — Limitation of Liability

PeakPTT is not responsible for:

  • Loss, corruption, or destruction of Customer Data; or
  • Delays, interruptions, or failures caused by third-party systems, carriers, or the Internet.

11. Customer Systems

Customer is responsible for the performance, security, and compatibility of its own systems and equipment.

12. Export Compliance

Customer shall not export or re-export any PeakPTT software or hardware in violation of applicable export laws and regulations.

13. Update Releases

PeakPTT may provide or install updates, enhancements, or new versions of the Service at its sole discretion.

14. Right to Modify the PeakPTT Service

PeakPTT may modify, enhance, or discontinue features of the Service at any time to improve performance, functionality, or competitiveness, provided that such changes do not materially reduce the core functionality of the paid Service without notice.

15. “AS IS, WITH ALL FAULTS”

The Service is provided AS IS, WHERE IS, and WITH ALL FAULTS.

16. Warranty Disclaimer

PeakPTT disclaims all warranties, express or implied, including any implied warranties of:

  • Merchantability;
  • Fitness for a particular purpose;
  • Accuracy or reliability;
  • Non-infringement.

PeakPTT does not guarantee uninterrupted service, error-free performance, or availability of carrier networks or the Internet.

17. Limitation of Liability

PeakPTT’s total aggregate liability arising out of or related to this Agreement shall not exceed the fees paid by Customer in the calendar month immediately preceding the event giving rise to such claim.

PeakPTT is not liable for any:

  • Indirect, incidental, special, punitive, or consequential damages;
  • Loss of profits, revenue, data, or business opportunities;
  • Service interruptions caused by third-party carriers, the Internet, or external systems;
  • Unauthorized access to or use of Customer data, except to the limited extent required by law.

18. Indemnification

Customer shall indemnify, defend, and hold harmless PeakPTT and its affiliates from and against any and all claims, damages, losses, liabilities, and expenses arising from:

  • Customer’s use or misuse of the Service or equipment;
  • Customer’s breach of this Agreement;
  • Violation of laws or regulations (including FCC rules);
  • SIM misuse, tampering, unauthorized roaming, tethering, hotspot use, or unauthorized device usage.

19. Term

The standard term is month-to-month, automatically renewing unless terminated in accordance with this Agreement or a separately executed order form.

20. Termination

This Agreement and Customer’s access to the Service may be terminated as follows:

By PeakPTT

  • For non-payment or repeated late payment;
  • For any material or repeated breach of this Agreement;
  • For SIM tampering, removal, misuse, foreign roaming, tethering, hotspot use, or unauthorized device use;
  • Immediately for fraudulent, abusive, or unlawful activity.

By Either Party

  • With written notice by the 25th of the month, effective on the last business day of that month; or
  • After 30 days’ written notice to cure a material breach, if uncured.

For Insolvency Events

Either party may terminate if the other party becomes insolvent, files for bankruptcy, or undergoes similar proceedings.

Chargebacks

A $50 chargeback fee applies to each disputed credit card transaction. PeakPTT may suspend or terminate Service immediately until the dispute is resolved.

21. Effect of Termination

Upon termination:

  • PeakPTT may immediately disable Service and access to Customer accounts;
  • Customer must pay all outstanding amounts due;
  • No refunds of fees will be issued unless otherwise required by law;
  • The License granted under this Agreement terminates immediately;
  • Customer must cease all use of the Service;
  • SIM misuse penalties may apply, including:
    • $100 per compromised SIM; and
    • $10 per MB of unauthorized data usage.

22. Survival

Sections relating to ownership, confidentiality, limitations of liability, indemnification, payment obligations, and dispute resolution shall survive any termination or expiration of this Agreement.

23. Not Insurers; Emergency Service Disclaimer

Customer acknowledges and agrees that:

  • PeakPTT is not an insurer and does not provide insurance of any kind;
  • PeakPTT does not provide emergency services or 911 capabilities;
  • Any SOS or emergency button on devices does not connect to emergency responders;
  • Customer is solely responsible for maintaining adequate insurance for any loss or damage;
  • Customer waives all rights of subrogation against PeakPTT.

24. General

Notices

Notices may be provided by email, through the Service, or by mail to the parties’ designated addresses.

Force Majeure

PeakPTT shall not be liable for delays or failures due to events beyond its reasonable control, including natural disasters, war, labor disputes, power failures, carrier outages, or Internet disruptions.

Assignment

Customer may not assign this Agreement without PeakPTT’s prior written consent. PeakPTT may assign this Agreement without restriction.

Amendment

PeakPTT may modify this Agreement from time to time. Continued use of the Service for 30 days after notice of changes constitutes acceptance of the modified terms.

Governing Law

This Agreement is governed by the laws of the State of California, without regard to its conflict of law principles. Venue for disputes, to the extent not subject to arbitration, shall be in the state or federal courts located in Los Angeles County, California, or the U.S. District Court for the Central District of California.

25. Arbitration & Class Action Waiver

Mandatory Binding Arbitration

Any dispute arising out of or relating to this Agreement shall be resolved by binding arbitration administered by the American Arbitration Association (“AAA”) under its applicable rules. Except as otherwise provided, the parties waive the right to a trial in court (other than small-claims court where applicable).

Waiver of Class Actions

Customer agrees that:

  • No class, collective, or representative actions or arbitrations are permitted; and
  • All claims must be brought on an individual basis only.

Small Claims Exception

Customer may bring an individual claim in small-claims court, if permitted by that court’s rules.

26. Construction

Section headings are for convenience only and shall not affect the interpretation of this Agreement. The Agreement shall not be construed against either party as the drafter.

27. Entire Agreement

This Agreement constitutes the entire agreement between the parties regarding the subject matter hereof and supersedes all prior or contemporaneous agreements, proposals, or representations, whether written or oral.

Contact Information

Peak PTT®
29021 Ave Sherman, Suite 103
Valencia, CA 91355, USA
Email: info@PeakPTT.com