Peak PTT Return Policy
We stand behind our products, and guarantee they work as advertised. We make every effort to ensure every customer is completely satisfied with their purchase — and sometimes things don't work out. We understand that.
If within the first 45 days of purchase you are not completely satisfied, return your radios to Peak PTT for a refund of your radios, less any actual shipping, activation and airtime charges. Radios returned in a poor, non-resellable condition are subject to a 35% restocking fee.
How to Return Your Radios (RMA Procedure)
- Request an RMA #
Call us at 855-600-6161 or email info@peakptt.com and request to return your radios. We'll give you an RMA #. You have up to 30 days to return the product to us.
- Ship It Back
Write the RMA # on the outside of the box and send it, insured and via a traceable method (FedEx, UPS, USPS certified mail, etc.), to:
Peak PTT
29021 Ave Sherman STE 103
Valencia, CA 91355 - Get Your Refund
A credit will be issued immediately to your account once we receive the returned items.
Please note: returns without an RMA # will not be accepted at our facility and delivery will be refused. We also cannot accept returns once the 30-day RMA period has expired.